Center news and tips: RightNow Technologies, a provider of customer relationship management (CRM) solutions, recently reported on Wall Street that in 2010 revenues grew by 22% compared to 2009 results. For the full year, revenues were over $ 185 million with net profit coming in slightly more than $ 20 million. Fourth quarter sales rose 24% compared to last quarter of 2009, reaching $ 51.4 million
The company, founded and headquartered in Bozeman, Montana, the largest commercial employer and only publicly traded company there, recently announced that it has grown to more than 1,000 employees, of whom around half work in Bozeman kampusu.Tvrtka hired 123 new employees in 2010 and expects to hire 240 additional workers in 2011.
In his report on Wall Street, RightNow Technologies estimates that its revenue will reach $ 224 million in 2011. The demand for total solutions for customer relationship management is expected to remain robust in 2011 as 31% of organizations surveyed in a recent research firm Gartner Inc. said it expects an increase in the application software spending in 2011. Expected CRM spending tops the list as 42% of respondents forecasting increased spending in 2011.
The same Gartner study also found that buyers of CRM software, placing the emphasis on investments that improve customer retention and improve the user experience by RightNow Technologys area stručnosti.Automatizacija marketing efforts, other RightNow force, continues to be the market leader in the segment of the CRM industry. the biggest demand is focused on marketing campaigns and lead management, and analytics.
In addition to record earnings, also announced it is acquiring privately owned European company Q-go is completed. Q-Go specializes in semantic search, which aims to improve the accuracy of search results, interpretation of intent pretražuje.Q-go acquisition will add about 60 companies RightNows client roster.
News and tips Steve Dainese : After graduating from MSU, Steve left Montana to work for Procter & Gamble. During the thirteen years managing a career in P & G, he spent seven years conducting business in the United States, and after six years of award based in Hong Kong and China.
In 1997, he decided it was time to move back into the family of Montana. Steve left P & G and returned home in Bozeman, and joined his mom and dad in the family business of building. In 2000, Steve joined RightNow Technologies, a start-up company founded and headquartered in Bozeman, who was at that time had fewer than 100 employees.
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