Thursday, October 6, 2011

How to Communicate Bad News to Your Boss - Six Tips

I do not have to tell you that not all the work is always smooth sailing. Sometime things behind, they made mistakes, wrong numbers are published. This may be your fault, it can be bad circumstances, or a combination of both. What to say when your boss wants a report on the progress of these things are not going so well?

Well, all is not lost. Just because something negative has happened or is going to work or your project does not mean you can not save the situation with some good communication with your boss. Here are six tips on how to communicate bad news to your boss in order to minimize its impact and bounce back quickly.

    Prepare for your meeting - spend some time to do some introspection and analyze what led to this bad news. Be prepared with answers to these questions - What happened? What went wrong and what you learned? What do you intend to do going forward to resolve the problem? What help do you need from your boss? Your boss can not ask these questions, but you May want to keep the conversation going that way at the meeting. Do not lie - During a meeting, do not even think about lying and saying that everything is okay. Your boss will find out kraju.Gore you can do is keep your head in the dark. If you hear bad news from his boss asking questions about what went wrong, you just have blindsided by your boss making her look bad and dig ourselves in a bigger hole. stick to the facts, be diplomatic and responsible - communicate to your boss what happened factually and try your best not to point fingers at anyone. At the time of start pointing fingers, you will look more guilty. Instead, focus on allegations of what happened and what you think went wrong. If you think you are partly responsible, to come clean and say that. You stated that you know you've made mistakes, you minimize work for your boss and show that you are already learning Do not blame everything on yourself, or - It also does not help to say that all your fault. Most of the bad news is affected by poor judgment call, circumstance, or the lack of information. Be fair to yourself and others. listen, listen, listen - When you are communicating bad news, a pause to listen and make sure you answer all questions or concerns. She will ask questions they feel like they can communicate what happened to her boss effectively, if necessary Do not dump the problem on your head. Talk about how you will handle moving forward Although he asked for the progress of each boss to hear that bad news also wants to know how you intend to fix it going forward. So when you are done to answer her questions about what happened and what went wrong, not the end of the meeting. Come prepared with a plan to move forward, and what help you need her to turn things around. In this way, the meeting will end on a positive note, and you are part of the solution to the problem at hand.

This type of conversation is always nerve-racking, but remember nobody is perfect. We all make pogreške.Ključ to catch the error early, proactive communication of bad news, be responsible and what is most important to focus discussion on how to turn things around going forward. Good luck at work! I am a

- Lei

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